Terms of service

These Terms of Service (“Terms”) govern your use of the website and services operated by ELVÉRA STUDIO. By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Account Terms

You may be required to provide accurate and complete information when creating an account or placing an order. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account. We reserve the right to suspend or terminate accounts found to be in violation of these Terms.

2. Pricing and Payment

All prices listed on the website are in Indian Rupees (INR) unless stated otherwise. Prices are subject to change without prior notice.
Payment must be completed at checkout using the available payment methods. We reserve the right to refuse or cancel orders if payment authorization fails or if fraudulent activity is suspected.

3. Product Descriptions

We make every effort to display product descriptions, images, and specifications as accurately as possible. However, we do not guarantee that all details are completely error-free. Minor variations in color, texture, or appearance may occur due to screen settings or production processes.

4. Order Acceptance and Cancellation

Placing an order does not guarantee acceptance. We reserve the right to accept, reject, or cancel any order at our discretion, including but not limited to cases of pricing errors, stock unavailability, or suspected misuse.
If an order is cancelled after payment, any applicable refund will be processed according to our refund policy.

5. Shipping and Delivery

Orders are processed within [BUSINESS DAYS] business days unless otherwise specified. Delivery timelines are estimates and may vary due to location, courier delays, or unforeseen circumstances.
We are not responsible for delays caused by third-party logistics providers once the order has been dispatched.

6. Returns and Refunds

Returns and refunds are governed by our Refund Policy. Only eligible products returned within the specified time frame and conditions will be considered. Refunds, if approved, will be processed to the original payment method within a reasonable period.

7. Prohibited Uses

You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations

  • Infringing upon intellectual property rights

  • Attempting to gain unauthorized access to systems or data

  • Transmitting malicious code or harmful content

  • Engaging in fraudulent or deceptive practices

Violation of these terms may result in immediate termination of access.

8. Limitation of Liability

To the maximum extent permitted by law, ELVÉRA STUDIO shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products. Our total liability, if any, shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

9. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the courts of India.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on the website. Continued use of the website after changes constitutes acceptance of the revised Terms.

11. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

ELVÉRA STUDIO
Email: support@elverastudio.in